Webinar

Improve Sales Effectiveness with Omnichannel Offer Presentment

November 17, 2016 | Thursday, 11am PST/2pm EST

Customers are demanding more from their banks. Despite investments in digital customer experience, many banks are falling short of customers' high expectations, primarily because often fall short in delivering a true "win-win" value proposition for both the customer and the bank.

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Webinar

CEO Insights for Home Equity Portfolio Growth

October 6, 2016 | Wednesday, 11am PST/2pm EST

As home values rebound in much of the country, banks are taking a renewed interest in their home equity portfolios. Ironically, stubbornly low rates and other factors are leading to portfolio run off even as consumer interest grows. To stop the balance outflow and grow a sustainable home equity portfolio, banks are leveraging their CEO (customer engagement optimization) to understand customer behavior at every stage of the account lifecycle.

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