Retail banking customers expect fast, consistent, personalized service no matter how they interact with your bank. And if they don’t get the omni-channel experience they expect, they won’t be your customers for long. Nomis Deal Manager empowers front-line banking representatives to access a complete view of the customer relationship, including price sensitivity, existing products, and competitor offers, regardless of how the customer chooses to contact the bank.
Download the datasheet for details on the key capabilities of Nomis Deal Manager including:
Using customer and competitor information to create personalized offers that increase take up rates.
Leveraging real-time offer intelligence to respond to customer interactions faster.
Providing end-to-end visibility into customer interactions to better track customer preferences, performance, and (where appropriate) discretion